# Introduction

👋 Hi coach! Welcome to the Fieldmeister Docs. This is where you will learn all the ins and outs of Fieldmeister to help you elevate your coaching experience.

You've made it! You have entered the universe of Fieldmeister. A place where coaches from various sports can extend their communication beyond the words they use on the sports field.&#x20;

The platform helps sports coaches at various levels to vizualize, optimize and strategize their team tactics and training drills. At the core of our platform you will find a 2D visualisation engine. You will quickly become familiar with the Editor and replace your whiteboard, drawing pad or notebook.&#x20;

Attached to the core of the platform you will find multiple modules that help you prepare your training sessions and ideate for new exercises. Create new exercises, accompanied by a great 2D visualisation, and use them in our Session planner to design your training session.

Once you're all set to go you can join your own club to share your training session with other staff members and/or players. This allows them to take a look at your efforts, help you during the session, and give feedback straight away.

Fieldmeister works on any modern device and allows you to create a team tactic on one device and present it on another. Bring your preparations and team tactics to the field on a mobile device, even when you designed them on a desktop pc.

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# FAQ

Welcome to our FAQ.\
If you don't see your question answered here, please reach out to our support team at <support@fieldmeister.com>.&#x20;

<details>

<summary>What is Fieldmeister?</summary>

Fieldmeister is a web application focussed on elevating the coaching experience for teamsport coaches and trainers on all levels across multiple sports. The application is focussed around a 2D canvas with pre-installed sports related elements. Connected to innovative elements such as team templates, smart sharing mechanisms and animations Fieldmeister is a true differentiator for coaches across the globe.

</details>

<details>

<summary>How do I get started with Fieldmeister?</summary>

Just like in sports the quickest way to start is to register. At Fieldmeister this is incredibly easy. Simply go to [app.fieldmeister.com](https://app.fieldmeister.com/) and log in. Start with creating a new Field and you'll be up to speed in no time.

</details>


# Partners

Our partners elevate us like great team-tactics elevate a whole team. We consider our partners to be part of our team and that is why they deserve a spot on this page.


# The Basics

Fieldmeister Editor is a 2D sport-specific canvas that can be used in multiple situations;

* Free-form drawing allows you to support your communication with visualisations on the go. For example when explaining something to a player on the sideline of the pitch.
* When preparing your sessions you can easily create a map of your training area to explain to other staff members how you want to organize your training field.
* As a Heaf of/Teammanager you can easily create a map of the field and specify what team plays at what part of the field. Share this with your coaches and everyone knows what to do!


# Terms of Service

> This page was last updated on June. 30th, 2026

### 1. Acceptance of Terms

Fieldmeister is a brand name used for the Service. The Service is operated by Kristof Soomers, an individual based in the Netherlands. In these Terms, “Fieldmeister”, “we”, “us”, and “our” refer to Kristof Soomers operating the Fieldmeister Service, unless the context clearly requires otherwise.

By accessing or using fieldmeister.com and its associated applications, APIs, and tools (the “Service”), you agree to be bound by these Terms of Service (“Terms”) and our [Privacy Policy](https://docs.fieldmeister.com/legal/privacy-policy), which is incorporated by reference. If you disagree with any part of these Terms, you may not access the Service.

If you are creating an account on behalf of a club, school, or other organization, you confirm that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and that organization.

### 2. Description of Service

These Terms apply to all services provided by Fieldmeister, including our coaching platform, mobile and web applications, APIs, live-scores features, and any other services we provide (collectively, the “Services”).

### 3. User Accounts

You must create an account to use certain features of the Service. You agree to provide accurate information and to keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Coach and club administrator accounts may be used to create profiles for players, including minors, for team management purposes. By creating such profiles, you confirm you have the appropriate authority or parental/guardian consent to do so, consistent with Section 5 below.

Certain limited features of the Service may be available without creating or logging into a user account. For example, a person with a valid match code may be able to follow a specific match live. Such access is limited to the functionality made available for that match and does not create a user account, grant access to team management features, or permit access to player, coach, or club information beyond what is intentionally made available through that match code.

### 4. Children's Data and Use by Minors

#### 4.1 No direct accounts for young children

The Service is intended to be used by coaches, club administrators, and parents/guardians who manage information about athletes, including those under the age of 16. We do not knowingly allow children under 16 years old to register their own account or interact directly with the Service without the involvement of a coach, club, or parent/guardian.

#### 4.2 Player profile data

When a coach or club administrator creates a player profile, the following applies:

* Only data reasonably necessary for team management and coaching purposes should be entered (e.g., name, position, attendance, performance notes).
* The coach or club is responsible for ensuring it has a lawful basis (such as parental/guardian consent or a legitimate interest recognized under applicable club/federation rules) to enter a minor's data.
* Fieldmeister acts as a data processor with respect to player data entered by coaches and clubs, and as a data controller with respect to account data for registered users. This split of responsibility is described in full in our [Privacy Policy](https://docs.fieldmeister.com/legal/privacy-policy).

#### 4.3 Photos, video, and the tactics canvas

Where the Service allows uploading of images, video, or annotated diagrams that may include identifiable minors, such content must only be uploaded with appropriate consent from a parent or guardian, in line with the club's own policies. Fieldmeister will not use such content for marketing or any purpose beyond operating the Service without separate, explicit consent (see Section 6.2).

#### 4.4 Parental rights

Parents or guardians who believe their child's data has been entered into the Service may contact us at the address in Section 12 to request access, correction, or deletion of that data, which we will route to the relevant coach or club administrator where applicable.

### 5. Acceptable Use

You agree not to use the Service to:

* Violate any applicable laws or regulations;
* Infringe upon the intellectual property, privacy, or other rights of others;
* Upload or transmit content that is unlawful, harassing, abusive, or otherwise objectionable;
* Upload images or information about a minor without appropriate parental or guardian consent;
* Interfere with or disrupt the Service, its servers, or its security features;
* Attempt to access another user's account or data without authorization;
* Use the Service to build a competing product through scraping, reverse engineering, or unauthorized API use.

### 6. Intellectual Property

The Service and its original content (excluding User Content), including the Fieldmeister name, logo, software, formation library defaults, and underlying technology, are and will remain the exclusive property of Kristof Soomers or his licensors. Fieldmeister is used as the brand name for the Service. Nothing in these Terms grants you any right to use the Fieldmeister name, logo, or other brand elements without prior written consent.

### 7. Termination

We may terminate or suspend your account and ban access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

### 8. Limitation of Liability

In no event shall Fieldmeister, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

### 9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page.

### 10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

***

For any questions regarding these Terms, or if you need further assistance, please contact us at <support@fieldmeister.com>.


# Privacy Policy

> This page was last updated on Nov. 6th, 2024

At Fieldmeister, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collec, use, share, and safeguard your data when you use our Fieldmeister.com app and related services.

### Information We Collect

We collect the following types of information:

**Account Information**\
When you create an account, we collect your name, email address, and profile-picture. All accounts created in Fieldmeister are linked to a third-party account such as Google and/or Microsoft. Tokens to use the link to Google and/or Microsoft are not stored in our databases.

**Usage Data**\
We automatically collect information about how you interact with our app, including your IP address, device type, operating system, and browser type.

**Location Data**

With your consent, we may collect and process information about your precise location to provide location-based services.**User Content:** Any information you voluntarily provide while using our app, such as messages, photos, or other content you upload.

### How We Use Your Information

We use your information to:

* Provide, maintain, and improve our services
* Communicate with you about your account and our services
* Personalize your experience and deliver relevant content
* Analyze usage patterns and optimize our app's performance
* Detect and prevent fraud or other unauthorized activities

### Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

* With service providers who help us operate our business
* To comply with legal obligations or respond to lawful requests
* In connection with a merger, sale, or acquisition of our product. In this case we will always inform you proactively of this situation.

### Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

### Your Rights and Choices

You have the right to:

* Access, correct, or delete your personal information
* Object to or restrict certain processing of your data
* Withdraw consent for location tracking or other optional features
* Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

### Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.

### Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

### Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: <support@fieldmeister.com>.


# Fair Use Policy

> This page was last updated on Nov. 6th, 2024

This Fair Use Policy outlines the guidelines for using the Fieldmeister.com app and related services. By accessing or using our services, you agree to comply with this policy.

### 1. General Principles

Users of Fieldmeister.com are expected to:

* Use the service responsibly and for its intended purpose
* Respect the rights and experiences of other users
* Comply with all applicable laws and regulations
* Maintain the security of their account

### 2. Acceptable Use

We encourage users to:

* Contribute positively to the Fieldmeister.com community
* Share accurate and helpful information
* Respect the privacy and personal information of others
* Report any issues or concerns promptly

### 3. Unacceptable Use

The following activities are not permitted:a) Illegal or Harmful Activities:

* Using the service for any unlawful purpose
* Engaging in activities that could harm other users or the service itself

b) Abusive Behavior:

* Harassing, threatening, or intimidating other users
* Posting offensive, defamatory, or inappropriate content

c) Security Violations:

* Attempting to gain unauthorized access to the service
* Introducing malware or other malicious code

d) Intellectual Property Infringement:

* Violating copyrights, trademarks, or other intellectual property rights
* Sharing content without proper authorization

e) Misuse of Resources:

* Excessively burdening our infrastructure
* Attempting to circumvent service limitations or quotas

### 4. Content Guidelines

All content shared on Fieldmeister.com should be:

* Relevant to the service's purpose
* Respectful of others' rights and sensitivities
* Free from spam, misleading information, or excessive self-promotion

### 5. Monitoring and Enforcement

We may:

* Monitor usage to ensure compliance with this policy
* Investigate potential violations
* Take appropriate action, including limiting or suspending access to the service

### 6. Reporting Violations

If you notice any violation of this Fair Use Policy, please report it to <support@fieldmeister.com>.

### 7. Policy Updates

We may update this Fair Use Policy as needed. Significant changes will be communicated through our website or via email.

### 8. Contact Information

For questions about this Fair Use Policy, please contact us at <support@fieldmeister.com>

By using Fieldmeister.com, our app and our services, you acknowledge that you have read, understood, and agree to abide by this Fair Use Policy.


# Service Level Agreement


# User Data Deletion Request

If you would like to delete your Fieldmeister account and all associated data, please follow the steps below:

1. **Send an Email Request:** Compose an email using the email account registered with Fieldmeister.
2. **Address Your Request:** Send the email to **<support@fieldmeister.com>** with the subject line "User Data Deletion Request."
3. **Provide Necessary Information:** In the body of your email, please include the following:
   * Your full name.
   * Confirmation that you would like all your data deleted.
4. **Await Confirmation:** Our support team will respond to your request in compliance with GDPR regulations, confirming the deletion or requesting additional information if needed.

**Important:** We can only process deletion requests from the email address associated with your Fieldmeister account. If you no longer have access to that email, please contact our support team for further assistance.


